These Terms of Service (“Terms”) govern your use of the Zex POS website and software (“Software”). By downloading, installing, or activating the Software, you agree to these Terms.
License Grant
Subject to these Terms, we grant you a non-exclusive, non-transferable license to install and use the Software on the number of devices covered by your activation key, for the duration your key specifies (10-day trial, 1-month, 1-year, or lifetime). Each activation key is valid for one device and one business unless otherwise agreed in writing.
Free Trial
The 10-day free trial provides full access to evaluate the Software. No payment method is required to start a trial, and the trial converts to a paid license only if you purchase one.
Payment & Refunds
Paid license fees are as quoted to you at the time of purchase. If you experience a genuine issue with the Software, please contact us within 3 days of purchase — refund requests are reviewed on a case-by-case basis at our discretion. Fees are not refundable for change of mind after the free trial period has been used.
Acceptable Use
You agree not to:
- Share, resell, or sublicense an activation key beyond the device/business it was issued for
- Reverse-engineer, decompile, or attempt to bypass the Software's license activation system
- Use the Software for any unlawful purpose
- Attempt to interfere with or gain unauthorized access to our licensing servers or admin systems
License Revocation
We may revoke or deactivate a license key if it was obtained fraudulently, shared in violation of these Terms, or used to interfere with our systems. We will make reasonable efforts to notify you before doing so where practical.
Ownership
The Software, including its source code, design, and branding, remains our property. These Terms grant you a license to use it — not ownership of it.
Disclaimer of Warranty
The Software is provided “as is” without warranties of any kind, express or implied. While we work to keep it reliable and accurate, we do not guarantee it will be error-free or uninterrupted.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages (including lost profits or lost data) arising from your use of the Software. Our total liability for any claim will not exceed the amount you paid for your license.
Governing Law
These Terms are governed by the laws of Pakistan, and any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Software after changes are posted constitutes acceptance of the revised Terms.
Contact Us
Questions about these Terms? Reach us via our Contact page.